Income

The total income for the post and telecommunications industry in 2022 was R392,2 billion. The total income represents an increase of 2,0% per annum compared with the income reported in the corresponding survey of 2019 (R370,1 billion). The largest contributor to the total industry income was ‘telecommunications’ (contributing 93,9%).

Profit margin

The profit margin in the post and telecommunications industry in 2022 was 9,1%. The profit margin for the four periods shown was the lowest in 2019 at 3,2%. In 2022, ‘post and associated courier activities’ and ‘telecommunications’ had profit margins of ‑9,9% and 10,3% respectively. Between 2013 and 2022, ‘telecommunications’ recorded the highest profit margin of 10,3% in 2022.

Employment

The total number of persons employed in the post and telecommunications industry as at the end of June 2022 was 88 492. This represents a decrease of 2,4% per annum compared with the employment recorded in 2019 (95 121 persons). Between 2013 and 2022, employment decreased from 103 455 to 88 492 (a loss of 14 963 jobs). The major contributor to the decline in employment was ‘telecommunications’ (a loss of 17 603 jobs).

The average salaries and wages in the post and telecommunications industry in 2022 was R389 222. The type of service with the highest average salaries and wages in 2022 was ‘telecommunications’ (R528 368). Total average salaries and wages increased from R353 571 in 2019 to R389 222 in 2022.

Capital expenditure on new assets

The capital expenditure on new assets in 2022 was R41,6 billion, representing an increase of 5,1% per annum compared with the expenditure reported in 2019 (R35,8 billion). The largest contributor to capital expenditure on new assets was ‘telecommunications’ (R40,8 billion or 98,1%). Total capital expenditure on new assets increased from R34,2 billion in 2016 to R41,6 billion in 2022, a difference of R7,4 billion.